Ski Town Computing provides another option in Steamboat
February 6, 2014
Steamboat Springs — Steamboat Springs residents have another source for technology support in Ski Town Computing, which was started by Marcus Worthen this past year.
Worthen said he formed the company in June after learning that his employer at the time, The Mac Ranch, would be closing, and the business steadily has been adding customers, employees and services since then.
Worthen said he has 11 years of experience with technology support working for Resort Broadband, and he purchased that business's PC consulting wing when he struck out on his own with Ski Town Computing.
With the addition of an existing PC customer base, Ski Town Computing has grown from just Worthen in June to having four employees who focus on the PC side of the business.
Worthen said that he's the main Mac expert at the business and is part of Apple's consultant network.
Ski Town Computing currently can't resell Apple products or do warranty repairs for Macs or other devices, but Worthen said that he's exploring his options through Apple's consultant network to see what services he might be able to offer in the future.
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According to Apple's website and support, the company is not accepting any new reseller or service provider applications at present time.
The closest authorized service provider to Steamboat Springs is in Boulder, according to Apple's website, while it still lists The Mac Ranch as a reseller despite the current location not offering any sales.
"I'm unclear on what Apple will do in the future," Worthen said about his efforts to offer more services for Mac users, adding that in the meantime, he'll continue to help customers the best he can.
Worthen said he has been picking up Mac customers as they find him.
He said there's a lot of customers from the old Mac Ranch whom he's still helping.
"We just need to let people know they haven't been" abandoned, Worthen said about Steamboat's Mac community.
Ski Town Computing's customer base has become about halfway split between Mac and PC users, according to Worthen.
The business offers information technology support to businesses and caters to home users, he said.
In addition to sales and repairs, Worthen said, he recently created a training center to offer one-on-one training sessions with customers. He said he offers introductory classes on PC, Mac and Apple product topics.