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Scott, sorry, I should have said this at the outset, but I am well aware of telephony equipment and network topologies. I spent a career designing switches, routers, muxes and other stuff. Northwestern Bell (aka US West aka Qwest aka Centurylink) was a customer at various times. I don't know what their network looks like right now, especially with respect to Steamboat, but if we are only connected to one Toll Center (Denver?), I refuse to believe that they could make such a basic mistake as to have the backup in the same fiber bundle. If their topology is to have Steamboat connected to multiple Toll Centers (Salt Lake?, Cheyenne?), then a single connection might be viable, but in that case, we would not have had an outage because our traffic would have been routed to the alternate center(s). I am also still mystified that a "toll outage" prevented me from calling a phone a block away and that it took out our 911.
I don't know Scott. It's hard for me to swallow that any telephone engineer could be that stupid. I think there may be more to it than that......
“toll-isolated” outage is pure BS. I couldn't call an 879 number a block away. I couldn't call a number in Stagecoach. And 911 was down? Are they telling us that our 911 calls go through some pasture 5 miles south of Kremmling? The city of Steamboat needs to haul Centurylink in to explain why we experienced a 12 hour outage. Their network is supposed to be designed for only 5 minutes downtime per year.
Scott - sorry but this does not make sense. "Our" redundant fiber is who? And if it goes to Craig, how could it possibly be severed south of Kremmling? Fiber cuts do happen and that is why any major trunk line serving a city like ours has to be redundant, starting with as much physical separation as possible. Are you kidding, 911 was out, people could have died. The city needs to haul Centurylink in to explain this outage in detail.
Centurylink is not telling the whole story or maybe simplifying it for the masses. A fiber cut should not take out service. At a very minimum, they should have a redundant fiber on the other side of highway 9. And with all the planning and advance warning that has gone into this highway 9 project, how the contractor could cut the cable is beyond me. There should be a Centurylink employee walking beside every backhoe! And the calling pattern doesn't fit. I could not call a phone that is a couple hundred yards away ("no longer in service") nor one in Stagecoach, but I got through to one in West Steamboat.
I was about to comment but I found that everything I wanted to say agreed with Tom, and that cannot be possible, so....never mind.
Great photo, Joel!
Great story and video, Scott! The close-ups are really cool.
Cool, Ben! Great job!
Last login: Thursday, August 13, 2015
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