No one likes to be on a trip and have their vehicle break down. Add thunderstorms, 40-degree temperatures, a narrow section of road just east of Rabbit Ears Pass with no shoulder space to get safely off the road, and daylight fading into twilight. Oh, we forgot to mention that the vehicle was a motortrike (a motorcycle on three wheels).
Little did we realize that this set of undesirable circumstances was about to lead us into encounters with people from the Steamboat Springs area that would rekindle our belief that some people still believe in serving others.
First were the two cars that stopped to offer help. Unfortunately, we did not get their names, but one couple helped with phone contact, and a young man tried to see if he could diagnose our mechanical problems. Although there was little they could do to get us on our way, their willingness to stop when others were flying by at unnerving speeds was reassuring, and they left us after summoning a tow truck.
Then came the kind Colorado State Patrol trooper who followed up for assistance while placing his car in a position to prevent us from being hit. Once he confirmed the tow truck was on its way, he could have gone on to other responsibilities, but he chose to stay with two bedraggled senior citizens until we were safely in the truck and our bike tied securely to the flatbed.
Justin from American Towing showed exceptional concern with the handling of our trike. Once he towed us into Steamboat Springs, he made sure we got to a bus stop with all of our gear and headed in the right direction to the Village at Steamboat at the east end of town. Then came Geno, the bus driver who handed us off to Toni to take us the rest of the way. Both of these drivers did everything they could to help us get to our destination.
At the Village at Steamboat, we were welcomed and given assistance to the utmost degree. Our daughter had called ahead to advise them of our breakdown and our late check-in. The staff was waiting to help us. Peg Huntley even made room in her personal vehicle to take us to our unit and loaded our gear on the luggage cart. Everyone was willing to help us locate any of the businesses in town we needed and recommended many great places that we tried during the next three days. Alan Koermer, assistant resort manager, made sure our every concern was resolved.
The biggest fear of breaking down in an unfamiliar town is dealing with the service personnel who work on your vehicle. Travis King, the service manager at Steamboat Powersports, treated us like longtime loyal customers. He had the problem diagnosed, the part ordered and gave us regular progress updates during the next two days. Right from the beginning, we felt like we were dealing with a friend.
Everywhere we went, we found helpful and kind people. We wish we knew more of their names, but the strangers on the road, the helpful patrolman, Justin, Geno, Toni, the Village at Steamboat staff, Peg Huntley, Alan Koermer, Travis King, and the waitresses and clerks in the stores all represented Steamboat Springs in grand style. We have never been so well taken care of under similar circumstances in other towns.
No one likes to be on a road trip and have your vehicle break down. However, when it happens in Steamboat Springs, one gets the opportunity to create pleasant memories of good people helping others.
Bob and Linda Widmar
Carson City, Nev.