Steamboat Springs Almost four months after Hayden took over its building permit process, those handling the department say things are running smoothly.
The town contracts with SAFEbuilt, which handles most of the permitting tasks. The town took over the process from Routt County on April 1. Building Officer Charlie Davis runs the system with Deputy Town Clerk Bonnie Carrico. The town has issued 36 permits, Carrico said.
Davis, who started in May, previously was the building official for Vail.
"I think it's very smooth," he said. "The transition's been great so far. Being from Vail and coming to Hayden, it's a very relaxed transition."
The two towns aren't exactly comparable, Davis said, adding that he loves Hayden.
"It is definitely different," he said. "It's a smaller size to begin with, and most of the stuff I'm dealing with is single-family residential as opposed to a developer coming in and wanting to build 50 condos. : But it's still construction, and people want to get through as soon as possible. : I think I'm able to facilitate that a little bit easier than I did in Vail."
Carrico handles much of the paperwork for the building permits. She said that she has encountered some bumps but that the process has been mostly smooth.
Most of the issues have been related to software, she said.
"It was brand-new software, and there were just little things," Carrico said. "We're very fortunate. SAFEbuilt has corrected any problems we had immediately."
Carrico and Davis said they have gotten positive feedback from builders who have gone through the town's new department.
"We've gotten several compliments that we're very customer-friendly and easy to work with," Carrico said.
Although the administrative side of the building permit process is new to her, she said her experience as a real estate agent helped her get a handle on the task.
"I like working with the builders and the contractors," Carrico said. "That's been fun; they're a great bunch of people. I've enjoyed it a lot."
Davis said he has heard few complaints. A few builders have mentioned that the county did things differently. That would be the case in any transition, Davis said. He aims to work with builders, the town and residents in a positive way.
"My goal is perfect customer service," Davis said.
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